Terms of Service

1. Acceptance of Terms

By accessing or using MonoClick's services, you agree to be bound by these Terms of Service ("Terms"). If you disagree with any part of these terms, you may not access our services.

2. Description of Services

MonoClick provides AI-powered automation services including but not limited to:

• AI lead generation engines
• RAG knowledge assistants
• Operations automation systems
• Revenue dashboards and analytics
• Custom workflow automation solutions

3. User Responsibilities

You agree to:

• Provide accurate and complete information
• Use our services in compliance with applicable laws
• Not use our services for illegal or unauthorized purposes
• Maintain the confidentiality of any account credentials
• Promptly notify us of any unauthorized access

4. Service Availability

We strive to maintain high service availability but do not guarantee uninterrupted access. We may modify, suspend, or discontinue services with reasonable notice.

5. Payment Terms

For paid services:

• Payment is due according to the agreed schedule
• Late payments may result in service suspension
• Refunds are provided according to our refund policy
• You are responsible for applicable taxes

6. Intellectual Property

MonoClick retains ownership of all proprietary technologies, methodologies, and intellectual property. Custom automations developed for clients remain the property of the client, subject to our underlying technology licenses.

7. Data Protection

We handle your data according to our Privacy Policy. You retain ownership of your business data, and we implement appropriate security measures to protect it.

8. Warranties and Disclaimers

While we strive to provide high-quality services, we provide them "as is" without warranties of any kind. We do not guarantee specific business outcomes, though we work diligently to achieve your goals.

9. Limitation of Liability

To the maximum extent permitted by law, MonoClick's liability is limited to the amount paid for our services in the 12 months preceding any claim.

10. Termination

Either party may terminate the service agreement with appropriate notice. Upon termination, you retain access to your data and any completed automation systems.

11. Governing Law

These Terms are governed by the laws of the jurisdiction where the services are provided, without regard to conflict of law principles.

12. Changes to Terms

We may update these Terms from time to time. Continued use of our services after changes constitutes acceptance of the new Terms.

13. Contact Information

For questions about these Terms, please contact us at:

Email: henry@monoclick.ai

General inquiries: henry@monoclick.ai