MonoClick

The 3 systems

One works your tickets.
One answers your phone.
One writes your next ads.

3 systems for ecommerce brands. Each one runs on your own accounts, goes live in 20 working days, and carries a floor I am held to. Miss it and I keep working free until it clears.

30%
Tickets sent automatically
$2k a month
Extra revenue on the phone
1 of 5
Ad copies you sign off

Built on

ShopifyGorgiasZendeskAnthropicMeta
02 / What I build

3 systems, on your own accounts

  • Every ticket arrives with the reply already drafted
  • One custom flow per ticket category, built from your own tickets
  • Your tone, your policy, your order data
  • Refunds and disputes held back for a human
  • Auto-send earned one category at a time
04 / The process

6 steps to guaranteed

01

Free audit

the call

A free call on how your support runs today.

  • Your helpdesk and your volume
  • How tickets get handled now
  • What a system would take over
02

Report

sets the number

You send 60 days of tickets as a CSV. I send back the analysis. If it says the system will not clear the number, you keep the report and stop there.

  • Every ticket category, ranked by volume
  • What the system can draft today
  • The number I will be held to
  • A cost estimation for the build
03

Brain

1 knowledge base

Your policies, products and ticket history become 1 knowledge base.

  • Notion docs, product descriptions, prices
  • Refund policies, SOPs, macros
  • Your tone and your niche vocabulary
  • 1 flow per ticket category, from your own tickets
04

Shadow mode

100% drafts

The system drafts on live tickets while your team keeps sending.

  • A confidence score on every draft
  • 1 sentence saying why
  • Your team reviews, and that feedback tunes it
05

Gate

blocks what fails

A second model scores every draft and blocks what fails.

  • Refunds and disputes never leave without a human
  • 10 working days of tuning on your team's feedback
06

Live auto-send

30% minimum

Auto-send turns on 1 category at a time, once the Gate scores it clean.

  • At least 30% of your tickets sent automatically
  • Under that, I keep working free until it is met
05 / Ownership

You own it. All of it.

01

Code

Every flow, prompt and script, in your repo.

02

Database

Your knowledge base and your data, in your account.

03

Hosting

It runs on your infrastructure, under your keys.

06 / The guarantees

3 systems. 3 guarantees.

Miss the number and I keep working free until it clears.
The support system01

The 20-Day Ecom Support System

Every ticket arrives with the answer already drafted, in your tone and on your policy.

The guarantee
30%

of your tickets sent automatically

The phone system02

The 20-Day Ecom Phone System

Every call answered on your own accounts, day and night.

The guarantee
Min $2k/m

in extra revenue

The creative system03

The 20-Day Ecom Creative System

Your winning ads, turned into the next batch of concepts, scripts and visuals.

The guarantee
1 of 5

ad copies you sign off as good

08 / Get started

One click
ahead.